1. Who we are

NovaSpeak Atelier operates under the domain speaknova.bond and provides handcrafted courses for speakers.

We teach speaking. This policy explains the data we collect and your choices.

2. Data we collect

We collect: account details (name, email), purchase records (courses, price, date), support messages, and limited analytics (pages visited, time on page, approximate location derived from IP). We do not collect sensitive categories such as health or financial account numbers.

We gather contact details, course activity, and basic analytics to improve our site.

3. How we use data

• Provide services: enrollments, course access, and learner support.
• Improve content and site reliability using aggregated analytics.
• Communicate updates, cohort logistics, and policy changes.
• Comply with legal obligations, prevent fraud, and enforce terms.

We use your data to run our courses, fix issues, and send relevant updates.

4. Legal bases

Depending on your region, we process personal data on the basis of contract performance, legitimate interests (product improvement and security), consent (marketing), and compliance with law.

Legal reasons include contracts, our business needs, your consent, and the law.

5. Sharing

We do not sell personal data. We share limited data with service providers that help operate our site (e.g., hosting, analytics, payment processing) under contracts requiring confidentiality and security.

Trusted partners receive only what they need to help run the courses.

6. Retention

We keep personal data only as long as needed for the purposes described, including legal, tax, and accounting requirements. When retention ends, we delete or anonymize data.

Data stays only while useful or required by law, then it is removed.

7. Your rights

Subject to local law, you may have rights to access, correct, delete, or export your data; to object or restrict certain processing; and to withdraw consent where applicable. Contact us at [email protected].

You can ask to see, fix, or delete your information at any time.

8. Cookies

We use essential cookies for core site functions and optional analytics cookies to understand usage. You can decline analytics cookies using the cookie banner.

Essential cookies keep the site working; analytics cookies help us improve and can be turned off.

9. Children

Our services are not directed to children under 16. We do not knowingly collect data from children.

This site is for adults only. We never collect information from anyone under 16.

10. Changes

We may update this policy. Material changes will be announced on this page with a new effective date.

If big updates happen, we will post them here with the new date.

11. Contact

Questions or requests: [email protected], +1 (415) 458-9021.

Reach out by email or phone if you have any privacy questions.